Returns and Exchanges policy

Return & Refund Policy

Thank you for shopping at OYB.

We care about your satisfaction and aim to provide a smooth and secure shopping experience. If you need to return any product, please make sure the following conditions are met:

Product Return Conditions:

• You may request a return within 7 days of receiving your order.

• The product must be in its original condition and unused.

• The product must be returned in its original packaging, including all tags and accessories.

• A receipt or proof of purchase is required.

• Used products or those showing signs of wear cannot be returned.

Refund:

• If the product meets the return conditions, we will refund the product cost only (excluding shipping and return fees).

• The refund will be processed using the same payment method used for the purchase.

• The refund will be issued within a short period after the product is inspected.